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  • Wendy Panganiban

    Senior Unix Administrator

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Wendy
Panganiban

Senior Unix Administrator

About Me

A Senior Systems Administrator with wide knowledge in UNIX systems with 10 years experience in enterprise and financial services. Proven to be a competent Team leader with high-level interpersonal skills. Self-motivated, fast-learner, team player with the ability to work independently. Proactive, reliable, an effective problem-solver with the ability to work under pressure in a fast paced, change driven environment while remaining professional and articulate.

Contact Me

Wendy Fabian Panganiban
(65) 9740 2103
Singapore

Who am I?

I like Technology. I wanted to be a Website Developer at first, until I learned about Unix. My first job was a Network and Web administrator and luckily my boss taught me Linux and I immediately fell in love with it, and eversince I have been working with Unix.

I like playing around website developments during some of my free time. I like to design templates for Wordpress for friends. I never liked programming, however with the technology constantly changing, I started learning how to code with Python. Mainly because I find myself leaning towards learning more about Data Analytics, Machine Learning and Telemetry

Experience

Unix Systems, Automation, Telemetry, Leader

2018 / Jul - Present

UBS AG Singapore

Unix Systems Administrator

Leading a team of Senior Unix Administrators and SME in APAC who are the escalation point of contact for L2 Unix Global team in Pune.

Serves as an after hour support advisor/escalation. Manages escalated incidents and provides a solution and RCA.

The Process Owner of Unix who plans and develops workflows for Unix Service Requests. Working with various Automation Developers to make sure that automation targets and requirements are delivered as per commitment. Creates and Manages Splunk Dashboard for Unix Operations Team for effective and effcient telemetry to have a proactive incident management. Content manager and technical writer for Unix Assist Articles for better user experience, in addition, Unix Technical HowTo documents for Global Unix Team.

Major Infrastructure actitivties planning and coordination such as BCP Network Isolation Tests, Data Centre Power Maintenance, Infrastructure Weekends, Risk and Security Remediation rollouts and such.

Facilitates individual and team growth and development.

2015 / Dec - 2018 / Jul

NTT Data Services (former Dell Services)

Systems Administrator Advisor

Client UBS AG - Change and Integration Singapore Lead and Domain Lead for WM APAC. Developed a strategy to reach SLA of requests and such. Delegated duties and tasks within the team and reviewed completed tasks to ascertain compliance with the bank’s standards. Monitored all team members progress and work and provided necessary training and guidance when necessary. Coached team members and motivated them to produce desired results. Worked along side with other Infra teams to achieve company goals and vision. Written and presented regular reports to management.

2012 / Dec - 2015 / Nov

Cognizant Technology Solutions

Technology Specialist

Client UBS AG Domain Lead for WM APAC. Led and coordinated projects such us BCP testing, Network Isolation Testing, Data Center Partial and Full Maintenance, Infrastructure Weekend and such. Managed team members and the team’s workload. Ensured that hygiene and SLA are met for all service and change requests. Written standard procedures and technical HowTo documentations.

2009 / Dec - 2012 / Nov

Softenger Singapore

Systems Administrator

Client UBS AG Technical Lead - Remote management of over 25 thousand Solaris and RHEL servers worldwide, including kernel configuration management, software/application patching and installation, disk utilisation management, Logical Volume Management, performance monitoring and tuning, in-depth investigation of incidents such as server inaccessibility, administration tools malfunctions, kernel panics and the like. Coordinate with Hardware teams for hardware issues and replacements. Resolve UNIX related remedy requests, such as NIS, account, Cluster and VMs issues and the like. Work on UNIX preventive maintenance and break/fix. ITIL practitioner (Change, Incident and Problem Management)

2008 / Sep - 2009 / Nov

Emerio Philippines

Systems Engineer

Project Information: Hewlett –Packard Asia Pacific / Procter and Gamble UNIX Infrastructure Team / Data Storage Management Team (Level 2 Support)

2005 / Oct - 2008 / Aug

Assumption Collge Inc.

Network and Web Administrator

Oversaw the whole campus computer networks and unix systems and managed and maintained the college website.

Education

My educational background from high school till University.

2000 / Jun - 2004 / Dec

University of the East

Bachelor of Science in Information Technology
1996 / Jun - 2000 / Mar

University of the East

Secondary Laboratory School

My Skills

A RedHat Certified Engineer with and extensive knowledge working on Unix systems, both Solaris and Linux.

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    RHEL & Solaris

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    Python

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    Shell Scripting

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    Leadership

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    Communication

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    Languages

    1. English - native
    2. Spanish - B1 Intermediate

Online Courses Certificates

Learning is no longer a luxury; it is a neccesity.